The Property Redress Scheme is authorised by the Department of Communities and Local Government to offer redress to consumers of Letting and Property Management Agents under the Enterprise and Regulatory Reform Act 2013.
The following are the legislative definitions of Lettings Agency and Property Management Work:
"Lettings Agency Work" means things done by any person in the course of a business in response to instructions received from:
(a) a person seeking to find another person wishing to rent a dwelling-house under a domestic tenancy and, having found such a person, to grant such a tenancy (a prospective landlord);
(b) a person seeking to find a dwelling-house in England to rent under a domestic tenancy and, having found such a dwelling-house, to obtain such a tenancy of it (a prospective tenant).
As C W Langton falls within the scope of the above we are as such members. Our certificate can be found here.