The Department for Communities and Local Government has produced a helpful guide for people who are about to rent a house or flat.
The guide offers help for tenants on understanding their rights and their responsibilities, as well as helping them create a positive relationship with their landlord. The guide was updated in January 2018.
The Property Redress Scheme is authorised by the Department of Communities and Local Government to offer redress to consumers of Letting and Property Management Agents under the Enterprise and Regulatory Reform Act 2013.
The following are the legislative definitions of Lettings Agency and Property Management Work:
"Lettings Agency Work" means things done by any person in the course of a business in response to instructions received from:
(a) a person seeking to find another person wishing to rent a dwelling-house under a domestic tenancy and, having found such a person, to grant such a tenancy (a prospective landlord);
(b) a person seeking to find a dwelling-house in England to rent under a domestic tenancy and, having found such a dwelling-house, to obtain such a tenancy of it (a prospective tenant).
As C W Langton falls within the scope of the above we are as such members. Our certificate can be found here.